HOW MARKETPLACE WORKS

Welcome to the Marketplace

With the Marketplace, the Albertsons family of companies has partnered with the biggest and most diverse sellers and makers to feature a deep selection of products. We’ll be able to offer more than our in-store inventory. In the end we’ll deliver an endless aisle of high quality products.

Shop Direct

Each seller ships your items directly, but Albertsons is there to ensure the highest level of customer service.

Top Sellers

Top Sellers

Albertsons has partnered with the top sellers in the US to provide fast shipping and returns

Customer Service

Customer Service

Our sellers offer complete customer service, and Albertsons is there to guarantee you are satisfied

Payment

Payment

Albertsons handles the payment process so that your information is not shared with sellers

Shipping

Shipping

Albertsons only works with sellers that have a high standard for shipping. They will pack and ship your items directly to your home.

Sellers on the Marketplace generally ship your items in 2-5 days and many offer free shipping. Each seller has their own shipping policy; you can visit the seller page to review their guidelines.

Returns

Returns

Sometimes what you ordered turns out not to be the right thing. Returns are simple for the marketplace.

  1. Check the sellers return policy on their seller page; given the wide array of products they sell, sellers can have different return policies.
  2. To start the return, contact the seller through your order page.
  3. Ship the package with the seller provided label.
  4. You should receive the refund within 5-7 days of the seller receiving the item.

Need More Help?

In addition to refunds, you can go to My Orders to ask the seller a question or raise an incident. Sellers guarantee a response in 48 hours or less.